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CaseConnect Features

Comprehensive guide to all features and how to use them

Case Management

Overview

Create and manage detailed case files with comprehensive information tracking, evidence documentation, and investigative notes.

Key Features
  • Case Creation: Document cases with titles, case numbers, types, priorities, and detailed descriptions
  • Victim & Suspect Profiles: Maintain detailed profiles with photos, demographics, and relationship information
  • Status Tracking: Track case status (Open, Under Investigation, Closed, Cold Case)
  • Priority Levels: Set urgency levels (Low, Medium, High, Urgent)
  • Case Notes: Add private investigative notes with timestamps
  • Team Assignment: Assign cases to specific teams or investigators
How to Use
  1. Click "New Case" from your dashboard
  2. Fill in case details (title, type, priority, description, location)
  3. Add victim information if applicable
  4. Set case status and assign to team members
  5. Click "Save" to create the case
  6. Access case details anytime from your dashboard
  7. Edit case information using the "Edit Case" button
Tip: Use descriptive case titles and detailed descriptions to make searching easier later.

Public Cases

Overview

Share cases with the public to gather tips, collaborate with the community, and increase case visibility.

Key Features
  • Submit Cases: Anyone can submit cases for review (no account required)
  • Staff Moderation: All submissions reviewed by staff before publishing
  • Case Copying: Copy public cases to your private case management
  • Suggestions: Community members can suggest updates or corrections
  • Update Requests: Case owners can submit updates for moderation
  • Forum Integration: Start discussions about public cases
  • View Tracking: Monitor how many people view each case
How to Submit a Public Case
  1. Visit the Public Cases page
  2. Click "Submit a Case"
  3. Fill in case details (no login required)
  4. Provide your contact information (optional)
  5. Submit for review
  6. Staff will review and approve/reject
  7. Approved cases appear in the public gallery
How to Copy Public Cases
  1. Browse public cases
  2. Click on a case to view details
  3. Click "Copy to Case Management"
  4. Select which team to assign to (if applicable)
  5. Case is copied to your private dashboard
How to Update Public Cases
  1. Go to your private case that has been shared publicly
  2. Click "Update Public Case" button
  3. Review proposed changes (case notes excluded)
  4. Submit update request
  5. Staff reviews and approves changes
  6. Public case is automatically updated
Tip: Public cases help gather tips from the community. Consider sharing cold cases or cases needing public assistance.

Evidence Tracking

Overview

Maintain detailed records of physical and digital evidence with chain of custody tracking.

Key Features
  • Evidence Types: Physical, Digital, Documentary, Testimonial, Forensic
  • File Attachments: Upload photos, documents, and files
  • Chain of Custody: Track who handled evidence and when
  • Location Tracking: Record where evidence was found
  • Analysis Results: Document forensic analysis findings
  • Status Tracking: Collected, In Analysis, Analyzed, Stored, Destroyed
  • Relationships: Link evidence to victims and suspects
How to Add Evidence
  1. Open a case
  2. Go to "Evidence" tab
  3. Click "Add Evidence"
  4. Enter evidence number and title
  5. Select evidence type
  6. Upload files if applicable
  7. Document collection date and location
  8. Add chain of custody information
  9. Link to related victims/suspects
  10. Save evidence record
Important: Maintain accurate chain of custody records to ensure evidence integrity.

Timeline & Chronology

Overview

Create visual timelines of case events to understand sequence and relationships between incidents.

Key Features
  • Event Types: Incident, Witness Statement, Evidence Collection, Investigation Action, Court Date
  • Visual Timeline: Chronological display of all events
  • Location Mapping: Link events to map locations
  • Detailed Descriptions: Document what happened at each event
  • Automatic Sorting: Events displayed in chronological order
How to Create Timeline
  1. Open a case
  2. Go to "Timeline" tab
  3. Click "Add Timeline Entry"
  4. Select entry type
  5. Enter title and date
  6. Add detailed description
  7. Link to location if applicable
  8. Save entry
  9. View complete chronological timeline
Tip: Add timeline entries as you discover information to build a comprehensive chronology.

Community Forum

Overview

Engage with the community to discuss cases, share theories, and collaborate on investigations.

Key Features
  • Case Discussions: Dedicated forums for cold cases and missing persons
  • Topic Creation: Start new discussion threads
  • Replies & Threading: Nested conversations for organized discussions
  • Case Integration: Link discussions directly from public cases
  • Search: Find discussions by keyword
  • Pinned Topics: Important discussions stay at the top
How to Use Forum
  1. Click "Forum" in navigation
  2. Browse categories (Case Discussion, Site & Community)
  3. Click a forum to see topics
  4. Read existing discussions or start new topic
  5. Reply to posts to contribute
  6. Use "Start Discussion" button on public cases
Tip: Forum discussions can lead to new leads and collaborative problem-solving.

Team Collaboration

Overview

Work together with team members on cases with shared access and communication tools.

Key Features
  • Team Creation: Create investigation teams
  • Member Management: Add/remove team members
  • Private Cases: Cases visible only to team members
  • Shared Resources: Team members see all case details
  • Message Board: Team communication within cases
  • Role-Based Access: Control what team members can edit
How to Collaborate
  1. Create a team from your profile
  2. Invite members via email
  3. When creating a case, assign it to a team
  4. Team members can view and edit (based on permissions)
  5. Use case notes for team communication
  6. Track who made changes and when
Tip: Regular team communication ensures everyone stays updated on case progress.

Interactive Mapping

Overview

Visualize case locations, evidence sites, and timeline events on interactive maps.

Key Features
  • Location Markers: Pin important locations on map
  • Timeline Integration: Map timeline events to locations
  • Evidence Mapping: Show where evidence was found
  • Route Visualization: Track movement patterns
  • Custom Markers: Different icons for different location types
  • Address Geocoding: Automatic conversion of addresses to map points
How to Use Mapping
  1. Open a case
  2. Go to "Map" tab
  3. Click "Add Location"
  4. Enter address or click map to place marker
  5. Add title and description
  6. Link to timeline entries or evidence
  7. View all locations on case map
Tip: Mapping helps identify patterns and relationships between locations.

AI-Powered Tools

Overview

Leverage artificial intelligence to analyze cases, find patterns, and generate insights.

Key Features
  • Document Analysis: Extract key information from documents
  • Pattern Recognition: Identify similarities between cases
  • Timeline Generation: Auto-create timelines from text
  • Entity Extraction: Identify people, places, dates automatically
  • Smart Search: Semantic search across all cases
  • Relationship Mapping: Discover connections between cases
How to Use AI Tools
  1. Open a case
  2. Click "AI Tools" in the toolbar
  3. Select desired analysis type
  4. Review AI-generated insights
  5. Accept or modify suggestions
  6. AI learns from your corrections
Note: AI suggestions should be reviewed by investigators. Always verify AI-generated information.

Staff Features

Moderation Tools (Staff Only)

Staff members have access to additional features for site moderation and case management.

  • Public Case Moderation: Review and approve/reject submitted cases
  • Suggestion Review: Moderate community suggestions for case updates
  • Update Request Review: Approve changes to public cases
  • User Management: Manage user accounts and permissions
  • Forum Moderation: Pin topics, lock threads, manage posts
  • Analytics Dashboard: View site statistics and case metrics

Access: Staff link appears in navigation for authorized users only.

Getting Started

New User Quick Start
  1. Create Account: Register with email and password
  2. Complete Profile: Add your information and preferences
  3. Explore Public Cases: Browse community-submitted cases
  4. Create Your First Case: Click "New Case" and fill in details
  5. Join the Forum: Introduce yourself and join discussions
  6. Create a Team: Invite colleagues to collaborate
  7. Add Evidence: Start documenting case evidence
  8. Build Timeline: Create chronology of events
Ready to Start? Head to your Dashboard to begin!