Privacy Policy

1. Introduction

CaseConnect ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information:

• Name and contact information
• Email address
• Account credentials
• Profile information
• Payment information (processed securely through Stripe)

2.2 Usage Data:

• IP address and browser type
• Pages visited and time spent
• Search queries and filters used
• Device information

2.3 Case Data:

• Case information you create or upload
• Evidence files and documents
• Notes and comments
• Team collaboration data

3. How We Use Your Information

• To provide and maintain the Service
• To process your transactions
• To send administrative information
• To respond to your inquiries
• To improve our Service
• To detect and prevent fraud
• To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., Stripe for payments)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Team Members: Other users within your organization or team (as applicable)

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits
• Access controls and authentication
• Secure payment processing (PCI-DSS compliant)

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Case data is retained according to your subscription plan and data retention settings.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Export your data
• Withdraw consent

To exercise these rights, contact us at: privacy@caseconnect.co

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for more details.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Advertising & Third-Party Services

CaseConnect uses Google AdSense to display advertisements on our website. Google AdSense may use cookies and web beacons to serve ads based on your prior visits to this or other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to CaseConnect and/or other sites on the Internet.

What data may be collected by advertising partners:

• Browser type and version
• Operating system
• Referring URLs and pages visited
• Time and date of page views
• Anonymized IP address
• Cookie identifiers for ad personalization

You may opt out of personalized advertising by visiting Google Ads Settings. You may also opt out of third-party vendor cookies by visiting the Network Advertising Initiative opt-out page or using the Digital Advertising Alliance opt-out tool.

For more information about how Google uses data when you use our site, please visit How Google uses data when you use our partners' sites or apps.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@caseconnect.co
Website: https://caseconnect.co