Knowledge Base

Features & Usage

• Team Collaboration Features (23 views)
• Using External Case Discovery (17 views)
• Creating and Managing Tiplines (14 views)
• Understanding Membership Tiers (14 views)

Getting Started

New to CaseConnect? Start here to learn the basics.

• Welcome to CaseConnect (17 views)

Case Management

Learn how to create, manage, and organize your cases.

• Managing Evidence Files (15 views)
• Creating Your First Case (15 views)

Teams & Collaboration

Work with others and manage team access to cases.

• Setting Up a Team (15 views)

Tiplines

Create and manage tiplines for receiving anonymous tips.

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Account & Security

Manage your account settings and security preferences.

• How We Protect Your Payment Information (13 views)
• Account Security Best Practices (15 views)

Troubleshooting

Common issues and how to resolve them.

• Common Login Issues (17 views)